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Leadership in Healthcare Operations & Marketing
From April 2021 to July 2022, I served as a Vaccine Clinic Supervisor and Marketing Specialist for LECOM Vaccine Clinics, where I managed both the operational and promotional aspects of high-volume vaccination events. In addition to overseeing daily logistics, I established the clinic’s first formal marketing program, creating structured outreach, communication, and promotional strategies that directly contributed to increased public engagement. My work combined operational leadership with marketing innovation to ensure efficient, safe, and impactful clinic delivery during a crucial public health period.
Key Contributions & Achievements
Marketing Program Development
Founded and implemented the organization’s first structured marketing program, creating consistent branding, targeted messaging, and measurable outreach strategies.
Operational Oversight
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Directed day-to-day clinic operations, coordinating staff, vendors, and volunteers to ensure smooth execution and patient safety.
Process Improvement
Streamlined report management across multiple systems and trained end-users on new dashboards, improving operational efficiency.
Data-Driven Decision Making
Produced 2–3 detailed reports daily, improving data accuracy by 25% and enabling more informed leadership decisions.
Logistics & Event Planning
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Designed and executed logistics, crowd control strategies, and communication plans to optimize event flow.
Community Outreach
Leveraged market research to develop outreach initiatives that increased clinic participation and client flow by 20%.
Stakeholder Communication
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Delivered regular updates and project briefings to stakeholders, ensuring alignment across all operational areas.