top of page

Cross-Industry Roles in Marketing, Interpretation, and Client Services

Over the course of my career, I have excelled in roles that required strategic marketing expertise, operational leadership, bilingual communication, and client-focused service delivery. These positions span the healthcare, insurance, corporate, and nonprofit sectors — each contributing to my ability to adapt quickly, lead effectively, and deliver measurable results.

Key Contributions & Achievements

Director of Marketing and Operations — Pure Age Home Care Agency (Aug 2024 – Present)

​

  • Designed and executed comprehensive marketing strategies to increase brand visibility and client acquisition.

  • Streamlined workflows, optimized resource allocation, and ensured regulatory compliance.

  • Enhanced client retention through relationship-building and targeted engagement initiatives.

Professional Interpreter (English–Arabic) — Ad Astra, Inc. (Oct 2024 – Present)

 

  • Delivered real-time interpretation in legal, medical, and business contexts, ensuring clarity and cultural accuracy.

  • Translated written documents while preserving tone and nuance.

  • Recognized for confidentiality, professionalism, and precision.

Marketing Communications Specialist — Erie Insurance Group (Aug 2022 – Apr 2023)

​

  • Led division-wide marketing initiatives, increasing campaign efficiency by 20%.

  • Managed advertising, content creation, and brand development for targeted markets.

  • Coordinated with 15–20 external partners daily, optimizing project outcomes and cutting costs by 15%.

Caseworker/Interpreter — MHEDS (Aug 2018 – Apr 2020)

​

  • Provided bilingual interpretation and client support in high-need communities.

  • Acted as a liaison between clients and service providers, ensuring timely and culturally sensitive communication.

  • Coordinated administrative tasks to streamline service delivery.

bottom of page